Effective Date: 1st Jan 2025
At Akrinity, we are dedicated to creating unique, print-on-demand (POD) artistic clothing tailored exclusively for each customer. Due to the nature of our business, we do not accept returns or provide refunds. However, we do offer an exchange policy under the conditions outlined below.
1. No Returns or Refunds
All sales are final.
Since our products are custom-printed for each order, we are unable to accept returns or issue refunds under any circumstances.
2. Exchange Policy
We accept exchanges under the following conditions:
a. Eligibility for Exchange:
Exchanges are accepted only for size issues or defective products.
The product must be unused, unwashed, and in its original packaging.
b. Exchange Process:
To request an exchange, contact our customer support at [Insert Contact Email] within [X] days of receiving your order.
Provide your order number and details of the issue.
c. Exchange Fees:
An ₹80 delivery charge will be applied for processing the exchange.
Customers are responsible for shipping the original item back to us, if applicable.
d. Replacement Timeframe:
Once the original product is received and inspected, the replacement item will be printed and shipped. This process typically takes [X] business days.
3. Exceptions
We reserve the right to deny an exchange if:
The product shows signs of use or damage not caused by manufacturing defects.
The exchange request is made after the specified time frame.
4. Why We Have This Policy
As an art company, every product we create is made-to-order, reflecting our commitment to sustainability and personalization. This process ensures minimal waste and supports the uniqueness of our designs. Therefore, we cannot accommodate traditional return and refund policies.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Mail us: [email protected]
Call us: 8459625396
Thank you for understanding our policies and supporting Akrinity’s mission to deliver exclusive, high-quality artistic clothing.
